Eighteen associates from 12 of the Collaborative of NY’s member agencies completed the CQI Certificate program with CCNY (Community Connections of NY, Inc.). The Continuous Quality Improvement program spanned 8 weeks this past fall 2020 with 4 full day sessions in-person (distanced) intervened with hours of “homework” on real-work projects. Participants walked away with a certificate and a quality improvement project designed for their agency, and in some cases were already underway. It is hard to emphasize the value that was added by applying QI principles and theory directly to the situation at hand – theory enhanced by real-time situations and situations transformed by theory-in-practice. All 13 member agencies were slated to participate but on the start day of the training, one agency’s participants were observing a precautionary quarantine.
Congratulations to all the participants and a big shot out of “Thanks” to Christa Foschio-Bebak of CCNY!
